Cruise Sales Consultants
Cruise Direct - Cruise Sales Consultants
Full-time and Part-time Call Centre, Homeworking and Hybrid opportunities - Salary DOE.
At Cruise Direct we are currently inundated with calls, emails and web chats from customers who need expert travel advice to help them plan their next cruise. Join our team of Cruise Travel Experts to use your knowledge to find the right cruise for our customers. Our market leading technology offers a huge range of cruises and tailor-made cruise holidays.
With the full support of experienced customer service and back-office admin teams, along with extensive industry leading marketing, you’ll have the freedom to dedicate your time to booking the perfect cruise for our valued customers.
Why work for Cruise Direct?
Exciting, Dynamic, Successful and Expanding – ask the people that know best – our Employees.
Join us and enjoy unrivalled commercial deals, exclusive products, travel industry benefits and more...
The sky's the limit at Cruise Direct!
Our flexible shift patterns, including Hybrid and Homeworking models, demonstrate that we can accommodate various working patterns and make sure you are available when our customers need you whilst allowing you to strike a balance with work and home.
The other things that make Cruise Direct a great place to work include:
- Generous supplier incentives, cash, vouchers, prizes & trips on offer
- Guaranteed Educational trips
- Discounted staff travel offers
Contact our recruitment team now on 0141 488 7324 or email a copy of your CV to recruitment@barrheadtravel.co.uk
Admin Assistant
At Cruise Direct we are currently inundated with calls, emails and web chats from customers who need expert travel advice to help them plan their next cruise.
We have a fantastic new opportunity available for an Admin Assistant to join our incredible back-office team based in Barrow-In-Furness. This is a 12 month contract to cover maternity leave.
Role Responsibilities:
- General administration duties
- Looking after all post booking administration
- Answering aftersales queries
- Oversee all cruise lines program changes, to ensure they are managed within the required timescales.
- Communicating with suppliers and Tour Operators
- Issuing tickets for all customers
- Checking booking confirmations and addressing any issues
- To undertake general duties including dealing with the monitoring and actioning of emails for Cruise Direct and Barrhead Travel Cruise.
- In a fast-paced environment, excellent communication and time-management skills are required, as well as the ability to handle multiple projects and priorities.
Key Skills and Experience
- Excellent telephone manner
- First class attention to detail
- Ability to remain calm under pressure
- Methodical and thorough approach to work
- Great organisational skills
- Able to prioritise workload and move between different tasks with ease
- A great team player
- A desire to show initiative
The Ideal Candidate will have great organisational, communication and personal skills. You will be happy to work in a busy fast paced environment, working efficiently and within a timely manner
Why work for Cruise Direct?
Exciting, Dynamic, Successful and Expanding – ask the people that know best – our Employees.
Join us and enjoy unrivalled commercial deals, exclusive products, travel industry benefits and more...
The sky's the limit!
The other things that make Cruise Direct a great place to work include:
- Generous supplier incentives, cash, vouchers, prizes & trips on offer
- Guaranteed Educational trips
- Discounted staff travel offers
Contact our recruitment team now on 0141 488 7324 or email your CV to recruitment@barrheadtravel.co.uk